For over 20 years, Protocall has supported higher education in advancing student mental health. Today, the Welltrack Ecosystem serves 400+ colleges, helping them extend reach, reduce counseling center strain, and improve student well-being—with the flexibility to adopt one, several, or all services from a single trusted partner. The ecosystem includes 24/7 crisis intervention and on-demand emotional support for immediate access to professional care; clinical capacity augmentation via in-person or virtual support, including overflow and after-hours coverage; and population-level digital wellness tools with evidence-based assessments and interactive modules that build resilience, coping skills, and proactive mental health habits.
TimelyCare is a clinically accountable virtual care provider built specifically for education. Trusted by nearly 500 campuses across the U.S., TimelyCare combines URAC-accredited clinical standards with a measurement-based approach and a partnership-first model to help institutions champion well-being with clarity, accountability, and real-world impact. Through a seamless, easy-to-access platform, TimelyCare offers a comprehensive range of services, including a crisis line, mental health counseling, on-demand emotional support, medical care, psychiatric care, health coaching, success coaching, basic needs assistance, faculty and staff guidance, peer support, and self-guided wellness tools. TimelyCare drives clinically validated improvements in depression and anxiety, supporting healthier learning environments.